Frequently Asked Questions

Get some answers to those burning questions…

GENERAL FAQs

For Asheville Music Hall, tickets are available to purchase online. For all shows, you will find direct ticketing links on the EVENTS tab on this website. We do not currently have a boxoffice. Day of show (unless SOLD OUT) tickets can be purchase at the door (cash or credit card).

For The One Stop, we operate on a Donation Based Cover at the Door (cash or venmo accepted). 100% of those donations go 100% to the band (think of this as a tip jar). A suggested $5 is collected at the door however many give more knowing it 100% goes to the live band!

At certain shows if there is ample room Hula Hooping may be permitted. Please be respectful of other folk’s space.

As we are located directly downtown we do not have dedicated parking. However there are parking lots and garages within close proximity.

Large bags/backpacks are not allowed.

Some exceptions may be made at the door under our door personnel’s discretion. Any bags allowed in can be subject to search.

In order to protect our liquor license, outside beverages are not permitted. Water containers will be allowed (thanks for caring about the planet), but must be emptied before entry.

Weapons, markers, paint, knives, pepper spray, illegal substances, and anything else deemed unsafe or unacceptable by our door personnel.

Unless otherwise designated, all evening/night shows and events are 21 and up with no exceptions.

The smoking or burning of any substance is not permitted within the building. This includes vaping. Both the Asheville Music Hall and the One Stop have smoking patios.

OUTDOOR SHOW FAQs

This event will be held outside at French Broad River Brewery located at 101 Fairview Rd #B, Asheville, NC, United States, 28803.

Music starts at 6:00 PM | Doors open at 5:00 PM | VIP early arrival at 4:30 PM.

Yes, there is prepaid on-site parking available with the purchase of a parking pass. Please have your parking ticket printed and ready to show immediately to keep the parking line moving quickly.

Yes! Carpooling is encouraged, cool, and fun!

This event will be serving all locally brewed French Broad River Brewery draft beers and Seltzers! The inside taproom will be open, and there will be satellite beer tents. We will have multiple other drink options too like water, and soda. ***NO OUTSIDE FOOD, DRINKS, or ALCOHOL are allowed into the venue.

Yes! We have an on-site pizza, sandwiches, snacks, salads, and other yummy food that will be available the entire evening! ***NO OUTSIDE FOOD, DRINKS, or ALCOHOL are allowed into the venue.

NO chairs or blankets will be allowed to be brought into this event.

What is NOT allowed: NO LARGE BAGS or BACKPACKS WILL BE ALLOWED. 

All patrons are subject to be searched upon entry. 

What IS allowed: Small Clutch (5x8x2 inches) and a great vibe!

Service animals are permitted.

This event is “rain or shine”. We can’t control Mother Nature.

We have a no-refund policy. All sales are final. Please beware of third-party ticket companies as we don’t use those platforms.